ArchX S.A., located in Wemperhardt, is responsible for the processing of personal data as shown in this privacy statement.

Contact details
ArchX S.A.
Op der Haart 28 LU 9999 Wemperhardt
TVA LU: 2008 2203 371
TVA IC: LU 22370346

Personal data that we process

ArchX S.A. processes your personal data because you use our services and / or because you provide them yourself. Below you will find an overview of the personal data that we process:

  • First and last name
  • Address data
  • Phone number
  • E-mail address
  • Bank account number

Special and / or sensitive personal data that we process

We do not collect data from young people under the age of 16 for our services. If we exceptionally collect data from young people under the age of 16, parental consent will always be required. If you are convinced that we have collected personal information about a minor without this permission, please contact us via and we will delete this information.

For what purpose and on what basis we process personal data

ArchX S.A. processes your personal data for the following purposes:

  • Handling your payment
  • Sending newsletters
  • To be able to call or e-mail you if this is necessary to be able to perform our services
  • To inform you about changes to our services and products
  • To provide services to you
  • ArchX S.A. also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

ArchX S.A. does not take decisions based on automated processing on matters that can have (significant) consequences for people. These are decisions taken by computer programs or systems, without involving a person (for example an employee of ArchX S.A.).

How long we keep personal data

ArchX S.A. does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • First and Last Name: 1 year
  • Address details: 1 year
  • Telephone number: 1 year
  • E-mail address: 1 year
  • Bank account number: 1 year

These retention periods apply for the period following the day after termination of any contract or agreement. If there is no contract or agreement, these retention periods apply for the period following the day after the start of the processing of the data. If we have legal obligations to keep your data longer (for example, data in our accounting that we legally have to keep for longer), we will keep this data for the provided legal periods.

Sharing of personal data with third parties

ArchX S.A. will not sell your information to third parties and will only provide this information if this is necessary for the execution of our agreement with you or to comply with a legal obligation. We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data. ArchX S.A. remains responsible for these processing operations.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to the data processing or to object to the processing of your personal data by ArchX S.A. and you have the right to data portability. This means that you can submit a request to us to send the personal data we hold about you in a computer file to you or another organization mentioned by you.
You can send a request for access, correction, deletion, data transfer of your personal data or request for cancellation of your consent or objection to the processing of your personal data to
To ensure that the request for access has been made by you, we ask you for a copy of your identity.

How we secure personal data

ArchX S.A takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification. If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at