Privacy Policy

This page provides a comprehensive overview of how we collect, process, secure and store your personal information. We are committed to protecting your privacy and ensuring compliance with applicable laws and regulations, including the General Data Protection Regulation (GDPR).

ArchX BV, located in Scheldewindeke, is responsible for processing personal data as shown in this privacy statement.

Contact details

https://archx.eu
ArchX BV
Sint Kristoffelstraat 14, 9860 Scheldewindeke
Belgium
TVA BE 1010.836.446

Personal data that we process

ArchX bv processes your personal data because you use our services and/or because you provide them to us yourself. Below is an overview of the personal data that we process:

  • First and last name
  • Address details
  • Phone number
  • E-mail address
  • Bank account number

Special and/or sensitive personal data that we process

We do not collect data from young people under 16 for our services. Exceptionally, if we collect data from young people under the age of 16, parental consent is always required.

If you are convinced that we have collected personal information from a minor without this consent, please contact us at hello@archx.eu. We will then delete this information.

For what purpose and on what basis do we process personal data

ArchX bv processes your personal data for the following purposes:

  • Handling your payment
  • Sending newsletters
  • To be able to call or email you if this is necessary to perform our services
  • To inform you about changes to our services and products
  • To provide services to you
  • ArchX bv also processes personal data if we are legally obliged to do so, such as information that we need for our tax return.

Automated decision making

ArchX bv does not make decisions based on automated processing that can have (significant) consequences for people. This concerns decisions made by computer programs or systems without involving a person (for example, an ArchX bv employee).

How long we keep personal data

ArchX bv does not store your personal data longer than is strictly necessary to achieve the purposes for which your data is collected. We use the following retention periods for the following (categories) of personal data:

  • First and last name: 1 year
  • Address details: 1 year
  • Phone number: 1 year
  • E-mail address: 1 year
  • Bank account number: 1 year

These retention periods apply from the day after termination of a contract or agreement. If there is no contract or agreement, these retention periods apply from the day after the start of data processing. If we are legally obliged to keep your data longer (for example, data in our records that we are legally required to keep longer), we will keep this information for the prescribed legal periods.

Sharing personal data with third parties

ArchX bv does not sell your information to third parties and only provides it if this is necessary for the execution of our agreement with you or to comply with a legal obligation.

We conclude a processing agreement with companies that process your data on our behalf to ensure the same level of security and confidentiality of your data.

ArchX bv remains responsible for these processing operations.

View, modify or delete data

You have the right to view, correct or delete your personal data. You also have the right to withdraw your consent to data processing or to object to the processing of your personal data by ArchX bv. In addition, you have the right to data portability. This means that you can submit a request to us to send the personal data we have about you in a computer file to you or an organization mentioned by you.

You can send a request for access, correction, deletion or data transfer of your personal data, or a request for withdrawal of your consent or objection to the processing of your personal data to hello@archx.eu.

To ensure that the request for inspection has been made by you, we ask you to send a copy of your ID.

How we protect personal data

ArchX bv takes the protection of your data seriously and takes appropriate measures to prevent misuse, loss, unauthorized access, unwanted disclosure and unauthorized modification.

If you have the impression that your data is not properly secured or there are indications of abuse, please contact us at hello@archx.eu.